Privacy Policy
As of October 7, 2022
This privacy statement explains how your personal data is processed by Sword Group when you browse our websites and when you submit information through our website, as well as your options regarding how your data should be used.
Processing of your personal data
As a general rule, you can visit our website without providing any personal data about yourself. However, in order to access certain parts of our websites and/or to enable you to request specific information or services, we may need to collect personal data about you, which we will process for the purposes described below.
We may process your personal data in order to:
Respond to any inquiries, requests or requests you may submit on our website; but also,
Allow you to log in to certain restricted parts of our website, manage your participation in an online context.
We may also use the personal data you share with us to:
Conduct customer satisfaction surveys,
Manage forums in which you may participate,
Recruitment purposes when you submit a resume or job application online, and,
Compile aggregate statistics regarding website usage.
These purposes are justified by our legitimate interest in ensuring that you enjoy the experience when you visit our website and interact with us.
Translated with DeepL.com (free version)
The RGPD and your rights
The RGPD establishes a harmonized regulatory framework across Europe, directly applicable in each of the 28 member states. This common language on personal data protection also applies to organizations located outside the European Union that process data on data subjects located in the European Economic Area.
In accordance with the RGPD and applicable data protection legislation, you have rights regarding your personal data.
Transparency of information and rights of data subjects
- Right of access to data concerning you,
- Right of rectification,
- Right to be forgotten,
- Right to restrict processing,
- Right to data portability,
- Right to object,
- Right to lodge a complaint with a supervisory authority in your country or with the Luxembourg data protection authority, the Commission nationale pour la protection des données.
Registration and form filling
When you ask a general question or fill in a form, you may be asked to provide personal information such as your name, address, e-mail address and telephone number.
This information is mainly used for administrative purposes so that we can process your request. We maintain strict security standards and procedures to prevent unauthorized access to your data by anyone, including our employees.
If you believe that the personal data we hold about you is incorrect or incomplete, you should write to the Data Protection Officer. Any personal data found to be incorrect will be corrected as soon as possible. If you wish to access the data we hold about you at any time, you can write to the Data Protection Officer and request a copy of that data. Any such request will be handled in accordance with applicable data protection and privacy legislation.
Transfer/sharing of your data
We will not disclose your personal data unless we need to do so to process your request.
In some cases we may need to transfer your data outside your country, for example information may be transferred to and used by other Sword Group subsidiaries (some of which may be outside the EU). If this is the case, we will ensure that confidentiality measures and data processing agreements including the European Commission’s standard contractual clauses that comply with applicable data protection legislation are in place. You can obtain a copy by sending an e-mail to privacy@sword-group.com.
Data retention
We will retain the data you provide to us for different periods depending on the purpose for which you provided the data, the need to retain the data and in accordance with our data retention policies. These periods will be guided by industry best practice and other relevant laws.
Cookies Depending on each cookie, your preferences are indicated at the bottom of this page Automatic deletion after 1 year
Contacts calling or e-mailing a given Sword Group subsidiary about its services Retention of your data for a maximum of 3 years after the last confirmation of your consent. Contact every 3 years to confirm that you still wish your data to be processed.
Notification of changes to the privacy statement
We may change the content of the services offered on our site at any time without notice and, therefore, our privacy policy may change at any time in the future. Please check the version of the policy you are using.
Data Protection Officer: privacy@sword-group.com.